The questions we get asked most about towing in Lexington, KY: how to book, what it costs, insurance, and what to expect. Don't see yours? Just reach out.
Where you are (a cross street, mile marker, or a dropped pin works great), what you're driving, and what's going on with it. The more we know, the better we can match the right truck and equipment to your situation before we leave the yard.
A lot of policies include roadside or towing coverage, and some cover it after an accident. It depends on your plan. We can tow first and give you an itemized receipt to submit for reimbursement. Check your policy or call your agent if you're not sure what's covered.
We're an independent towing company, not a contracted AAA provider. If you have AAA or another motor-club plan and want them to cover it, call your club directly and they'll dispatch one of their contractors. If you'd rather we come out, we're glad to. You pay us for the tow and can submit the receipt to your plan to see about reimbursement. Not sure which way makes sense? Tell us what you have when you call and we'll walk you through it.
Payment is due at the time of service, once your vehicle is where it's going. We'll go over the accepted methods when we confirm the job so you know exactly what to expect, with no surprise fees tacked on at the end.
In most cases, yes, one person can ride in the cab to the drop-off. If you've got a full crew or car seats to sort out, let us know when you call and we'll figure out the best way to get everybody where they're going.
Your call. We'll take it to the repair shop, dealership, or address you choose. If you're new to the area and not sure where to go, just ask. We know the shops around Lexington and can point you in a direction.
It's easiest if you or someone you trust is there to hand off the keys and confirm the drop-off. If that's not possible, call us and we'll walk through what we can arrange for your specific situation.
Yes. We handle accident and wreck removal, including cars that won't roll or steer. If police are on scene, we'll work with them to clear the road safely. Get yourself somewhere safe first, then call us.
Yes, and these are exactly the ones you want on a flatbed. A lowered or low-clearance car, a classic, an AWD vehicle, or a bike can get damaged by the wrong hook-up. Tell us what it is and we'll bring the right truck and straps.
We cover Lexington and the surrounding Bluegrass towns, and we can go farther when you need it. If you're headed out of the area, call with the pickup and drop-off and we'll give you a price for the full run up front.
Even better. Plenty of calls turn into a jump start, a lockout, a tire change, or a little fuel instead of a tow. If we can get you back on the road right there, we will, and we'll tell you the cost for that before we start.
Usually, yes. Parking decks, tight driveways, and cars that slid off onto the grass or down an embankment are routine for us. Winch-outs and low-clearance recoveries take the right gear, so describe the spot when you call and we'll come prepared.
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